Welcome to Bank of America

Manage your account

Make a payment
Make a payment
Debit card is one of the quickest ways to make a payment online.
Manage your account
Manage your account
Set up a Direct Debit, request a balance transfer or credit limit increase.
View PIN
View PIN
Provide some basic details to view your PIN online.
Activate your card
Activate your card
Activate your card and start enjoying the benefits today.
Account information
Account information
Check your balance, review transactions, update your contact details, and more.
Paperless statements
Paperless statements
We’ll let you know by email when there’s a new statement to view online.

Contact us

General enquiries

In the UK:
0800 456 1234

Outside the UK:
+44 1244 675 989
(reverse charges)

Typetalk telecommunication for the deaf:
18001 0800 456 1234

Lost or stolen cards

If your card or phone is lost or stolen or you don’t recognise a transaction on your account, please contact us immediately.

In the UK:
0800 456 1234

Outside the UK:
+44 1244 675 989
(reverse charges)

Typetalk telecommunication for the deaf:
18001 0800 456 1234

Write to us

You can use our secure online form to submit an enquiry online or write to:

MBNA Limited
P.O. Box 1004
Chester Business Park
Wrexham Road
Chester
CH4 9WW

About us

MBNA Limited issue the Bank of America branded credit card in the UK – learn more about MBNA. MBNA Limited is part of the Bank of America group.

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

The company provides unmatched convenience in the United States, serving more than 55 million consumer and small business relationships with approximately 5,500 retail banking offices and approximately 16,300 ATMs and award-winning online banking with 30 million active users. Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world.

Bank of America offers industry-leading support to more than 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations in more than 40 countries. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.

The credit cards are issued by MBNA Limited. Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009, Register Number: 204487 for the provision of payment services. Credit is available, subject to status, only to UK residents aged 18 or over.

Calls and online sessions (e.g. completing an application) may be monitored and/or recorded for quality evaluation, training purposes and to ensure compliance with laws and regulations.